Too often do we read about customer service nightmares, and too rarely do we read about the pleasures of dealing with certain companies. I’ve always thought this was a bit backwards.
Well, I just had a great customer service experience and I want to give credit where credit is due. Last week I ordered a book [...]
With Amazon’s Unbox service, you can purchase (or rent) movies and TV shows online and have them downloaded directly to your computer. Services like this will be the final blow to companies like Netflix and Blockbuster, not to mention the last surviving video store chains hanging on by a thread. These types of companies will [...]